Data Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register an account, play games or otherwise use Lucky Leopard. We take your privacy seriously and set out below what information we hold, why we process it and how you can exercise your rights. This page covers the main categories of data we handle and our approach to keeping your information secure.

Types of data we collect

We collect several types of information to provide and improve our services:

Personal data

This includes name, date of birth, contact details (email, postal address, telephone), identity documents where required for verification, and payment details needed to process deposits and withdrawals.

Technical data

Technical data covers device identifiers, IP address, browser and operating system, location signals, log data and performance metrics. This helps us deliver the site correctly and identify potential fraud or abuse.

Transactional data

We record account activity such as deposits, withdrawals, wagers, wins and losses, session times and game history. Transactional data is necessary for account management, regulatory checks and resolving disputes.

How we use your information

We use personal and account data to create and manage your account, process payments, carry out identity checks, prevent fraud and money laundering, and provide customer support. Technical and transactional data are used for security monitoring, improving site performance, and analysing play patterns to ensure fair operation. We may also use contact details to send essential service messages about your account.

Data protection practices

We protect data using industry-standard security measures including encryption in transit, access controls and secure storage. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. We regularly review our security arrangements and update them where appropriate.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions, analyse usage and deliver a functional site experience. Some cookies are essential for the service to operate, while others are used for analytics and personalised content. You can manage cookie settings via your browser or the site cookie controls.

Your rights

You have the right to request access to the personal data we hold about you, ask for inaccuracies to be corrected, and request deletion where we are not legally required to retain information. You can also object to certain processing activities and request restriction of processing in specific circumstances.

Access, correction and deletion

To exercise your rights or update your details, log into your account and use the account settings or contact our privacy team at [email protected]. We will respond to requests in accordance with applicable law and may ask for proof of identity before taking action.

Information sharing and third parties

We share information with payment processors, identity verification providers, fraud-prevention services and other third parties necessary to operate the service. We only share what is required for the requested service and we require partners to maintain appropriate protections.

Privacy policy updates

We may update this policy from time to time. Material changes will be communicated via the site or by email where appropriate. Continued use of the service after changes indicates acceptance of the revised policy.