Welcome to the LuckLeopard privacy policy. This page explains how we collect, use and protect personal information when you register, play or otherwise interact with our services. We take your privacy seriously and set out, in clear terms, what data we hold, why we need it and how you can manage it.
We collect information you give us directly, data generated by your activity on the site and technical information from your device and browser. This enables registration, payments, account security and compliance with legal obligations.
Personal data includes name, date of birth, address, email, telephone number, identity documents and any other information you provide to verify your identity. We use this information to create and maintain your account, carry out KYC checks and process requests such as withdrawals.
Technical data covers IP address, device identifiers, browser type, operating system, page navigation and timestamps. We use this data to maintain site performance, prevent fraud and tailor the service for your device.
Transactional data includes deposit and withdrawal history, payment method details, bet and play history and bonus activity. This information is required to process payments, resolve disputes and meet anti-money-laundering and regulatory obligations.
We use your data to operate your account, deliver services, process payments, manage promotions where applicable, detect and prevent fraud, comply with legal requirements and provide customer support. We only use information for the purposes indicated at the time of collection or as otherwise permitted by law.
We protect data using industry-standard technical and organisational measures, including encryption of data in transit, restricted access controls and regular security reviews. Access to personal information is limited to authorised staff and third parties who need it to deliver services.
We use cookies and similar technologies to remember your preferences, support secure login, measure site performance and show relevant content. You can control cookie settings through your browser, but disabling certain cookies may affect functionality.
We may share data with payment processors, identity verification providers, fraud prevention services, IT and hosting partners, and regulators where required. All third parties are contractually bound to protect your data and only process it for the purposes we specify.
You have rights to access, correct, restrict or request deletion of your personal data, subject to legal and regulatory obligations. You may also object to certain processing or request portability of data. To exercise your rights please contact us.
To view, update or request removal of your data log in to your account or contact [email protected]. We will respond to requests in line with applicable law and may retain limited records where required for compliance or fraud prevention.
We may update this policy from time to time. Material changes will be posted on site and, where appropriate, notified to account holders. If you have questions about this policy or our practices, contact [email protected] and a member of the Lucky Leopard team will assist.
