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Get in Touch With Our Team

LuckLeopard is here to help with questions, account-related issues, technical concerns or general feedback. Our support team is available via live chat, phone and email to assist with verification, deposits, withdrawals and responsible gambling requests. At Lucky Leopard we aim for quick, clear replies; use live chat for fastest help or email [email protected] for detailed enquiries. Payments and privacy queries are handled by specialist teams listed below.

DepartmentContact
Customer support[email protected] (live chat and email)
General enquiries[email protected]
Affiliate enquiries[email protected]
Payments[email protected] (deposits and withdrawals)
Privacy[email protected] (data and KYC queries)
Phone+44 20 7946 1538 (call-back option)
Working hoursLive chat: 24/7. Email replies: Mon-Sun, 08:00-00:00

Email Assistance

LuckLeopard prefers email for detailed requests, account issues or any case needing documents. Please contact [email protected] so we can track your enquiry and receive attachments. Include a clear subject line, your full name, account ID and up-to-date contact details to avoid processing delays. If you are a VIP of Lucky Leopard, add your VIP ID to the message.

Submit Your Inquiry

Response Time

Our support team aims to respond to enquiries promptly; most queries are answered within one business day. If you need help with payments, account verification or disputed transactions, please allow extra time. More complex cases or those requiring third-party checks may take longer depending on their nature, and we will keep you updated while our team investigates.

Feedback

We welcome your feedback, suggestions and ideas to improve the site. Please tell us about any feature requests, bugs or general thoughts. We review every message and use it to improve service and usability. Send your comments to [email protected] or use the help centre. Your input helps shape updates and makes the site better for everyone.