These Terms and Conditions set out the rules that apply when you use the services we provide at LuckLeopard. They explain the relationship between you and us, covering account use, deposits and withdrawals, promotions and dispute handling. We operate the platform and provide the games and betting services; by registering an account you agree to comply with these terms and any applicable local laws.
You are responsible for maintaining the confidentiality of your account credentials. Only one account is permitted per person, household and payment method unless we have agreed otherwise in writing. You must provide accurate personal details and keep them up to date. We may suspend or close accounts where we suspect fraud, bonus abuse or breaches of these terms.
Do not share your password or let others access your account. If you suspect unauthorised access, contact [email protected] immediately. We will not be liable for losses arising from compromised credentials where you have been negligent.
To register you must be at least 18 years old and eligible to gamble under the laws of your place of residence. We may refuse registration or close accounts from jurisdictions where our services are restricted. Account verification is required before certain transactions and may include identity and address checks.
Use the site only for lawful personal play. Prohibited behaviour includes collusion, attempt to manipulate games, use of bots or third‑party software, and sharing accounts. Abusive or fraudulent activity may result in restriction of access and forfeiture of funds where appropriate.
Promotions are subject to specific terms that form part of these Conditions. Bonus funds are separate from real‑money balances and are usually subject to wagering requirements, contribution limits by game type, maximum bet rules and expiry periods. We reserve the right to withhold or reclaim bonuses and associated winnings where there is evidence of abuse or a breach of promotional conditions.
Payments must be made from accounts or cards registered in your name. Withdrawals are subject to verification checks and any applicable limits. We may request documentation to confirm identity, address or source of funds before processing withdrawals. We aim to process approved withdrawals promptly but additional time may be required for compliance checks or bank processing.
You can set deposit and play limits in your account. We may apply regulatory or internal limits and, in some cases, pay out large wins in instalments following a risk assessment. Fees charged by payment providers are not under our control.
If you have a complaint, contact our support team at [email protected]. We will investigate and aim to resolve disputes quickly and fairly. If a matter remains unresolved you may be eligible to escalate to an independent dispute resolution service where applicable.
We may update these terms from time to time. When changes are material we will notify registered users by email or via the site. Continued use of the service after notice constitutes acceptance of the revised terms. For brand references and platform information you may see the name Luck Leopard used across the site as an alternative styling of the service.
